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Displaying items by tag: Blue Ridge Cable

To whom it may concern:

Until recently, with Blue Ridge Cable's phone service, the modem came with a battery backup.  This way, if the power at your house goes out, you can still call 911 while the battery is still charged (approx. 4 hours).

Now, Blue Ridge's modems are the new "DOCSIS 3.1" technology, and they don't include a battery!  They now require you to purchase the battery separately (see below).  Customers that still have the old DOCSIS 3.0 modems will continue to have battery backup available until Blue Ridge replaces that modem.  

For now, my suggestion is that you purchase your own "UPS" battery backup (Amazon link) instead, so that you can plug not only your cable modem, but also your WiFi router, cell phone, laptop, etc.

Published in Local News
Wednesday, 20 June 2018 12:11

Blue Ridge completes gigabit rollout

Blue Ridge Communications has completed a 12-month project to bridge gigabit-speed internet to its entire service area, the company announced in a statement Tuesday.

Its top-tier offering now boasts download speeds of 1,000 megabits per second — one of the fastest speeds available to residential consumers in the U.S.

“Our 1 Gig launch represents our commitment to continued investment in our network and infrastructure,” Mark Masenheimer, vice president of operations for Blue Ridge, said in the statement. “We are deeply invested in this region and the people who live and work here.”

[Full Article]

Published in Local News

Here is the letter received from Blue Ridge:

Dear Customer:

Internet access is an integral part of all of our lives and the consumption of data and need for speed has increased dramatically over the years. Almost every household has multiple Internet enabled devices (smartphones, laptops, tablets, smart TVs and gaming systems) consuming massive amounts of data and challenging network capacity. In anticipation of these needs, we have invested millions of dollars into network and speed improvements.

Published in Local News

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